1. Who we are
Custodia Acer ("we", "us") is the controller for the personal data described in this policy. We are registered at Bouwlust 7, 8442 AS Heerenveen, the Netherlands. For privacy enquiries, contact billing@custodia-acer.com.
2. What data we collect
- Contact data: name, email, company and phone number when you contact us or register;
- Billing data: company details, VAT identification number and payment information;
- Technical data: limited log and usage data necessary to operate and secure the Services;
- Cookie data: as described in the Cookie section below.
3. How we use your data
We process personal data to provide and maintain the Services, to handle billing, to respond to enquiries, to ensure security, and to comply with legal obligations. We process data on the legal bases of contract performance, legitimate interest, consent (where applicable) and legal obligation.
4. Where your data is processed
We host and operate our infrastructure within the European Union. We do not transfer personal data outside the EU/EEA unless an appropriate safeguard under applicable data-protection law is in place.
5. Retention
We retain personal data only as long as necessary for the purposes described, or as required by law (for example, statutory retention periods for invoices).
6. Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may also lodge a complaint with the relevant supervisory authority. To exercise your rights, contact billing@custodia-acer.com.
7. Cookies
We use cookies to operate and improve this website.
Essential cookies
Required for the website to function (for example, remembering your cookie preferences). These are always active.
Analytics cookies
Used, only with your consent, to understand how the site is used so we can improve it. You can accept or decline these via the cookie banner, and change your choice at any time.
Because we operate within the EU, we prioritise privacy-respecting, EU-based tooling and avoid loading third-party resources that would transfer visitor data outside the EU without a legal basis.
8. Security
We apply technical and organisational measures, including end-to-end encryption, to protect personal data against unauthorised access, loss or misuse.
9. Changes
We may update this policy from time to time. The "last updated" date above reflects the latest version.
10. Contact
For any privacy-related question, contact us at billing@custodia-acer.com.